FAQ

Frequently Asked Questions

1. Where does Veralissey ship?

We currently ship to addresses within the United States.

2. How long does shipping take?

Please refer to our Shipping Policy for current processing and delivery estimates.

3. How can I track my order?

Once your order has shipped, we will send a confirmation email with tracking information when available.

4. Can I return an item?

Eligible items may be returned according to our Return & Refund Policy. Please review the policy for the current return period and eligibility requirements.

5. What if my item arrives damaged?

Please contact us as soon as possible after delivery with your order information and photographs of the issue so we can review the situation and provide the appropriate resolution.

6. How can I contact Veralissey?

Our customer support team is happy to help: